Frequently Asked Questions

How does it stand?
The nativity must be set up on a reasonably level and flat surface. It comes with 4 tie-downs and 4 tent stakes to anchor it down.


Is it stable in the wind?
The nativity is designed so that wind will mostly pass right through it. So it does do very well in the wind. It is critical though that the tie-down stakes hold all the joints down tight. If your soil is particularly loose (sandy or wet) and the stakes we provide aren't able to get a good hold, you may need to get larger stakes. The assembly instructions also include a diagram for additional tethers. With those two additions, the nativity should pretty much be able to handle any type of weather. If you feel it necessary, you could even add rebar to the back side of the manger.


How many pieces are there?
The nativity is made up of 9 pieces. Joseph/Mary & Baby Jesus are together in one piece, the lamb is separate, and the stable fencing and star make up the rest.


Is it hard to put together?
One person can put the nativity together within 5-10 minutes. Watch nativity assembly video below to see how it is assembled.


How big is it when it’s set up?
The small size nativity is 29”wide x 28” tall (to top of star) x 7” deep.
The medium size nativity is 47" wide x 42" tall (to top of star) x 11.25" deep.
The large size nativity is 66.75" wide x 60" tall (to top of star) x 16" deep.
The life size nativity is 102" wide x 92" tall (to top of star) x 24" deep.

Here you can see how the sizes compare. The Large is our most popular size.
What size is right for you?

 

Is it easy to store? What size is the box?

The silhouette design of this nativity set is great for storage. The pieces for the small, medium, and large sets fit in a box that will easily fit under a bed.
Small nativity box is 32” x 32” x 2”
Medium nativity box is 38" x 27" x 4".
Large nativity box is 54" x 35" x 3".
The life size nativity comes in a box that is 92" x 48" x 6". It comes strapped to a 4' x 8' wooden palette.


How does it ship?
We ship the large, medium, and small size nativity Federal Express Home Delivery and the life size nativity with Federal Express Freight. On the day we send your nativity we will send you an email with your tracking number.


When will it ship?
It depends on how many orders we are getting. We will try to keep an update of currently expected wait times on each nativity page. It is safe to assume your order will ship within 1-3 business days and the length of time to get to your home depends on where you live.


Is there sales tax?
Only in California.


Can I send a check?
Yes. Just email or call us and let us know exactly what you want. We will reply as soon as possible and give you all the information you need to get a check to us. We will send you another email the day your check arrives. We will have to wait for the check to clear before shipping off your nativity but that shouldn't take more than 4-5 working days. How to send a check.


Do you have a return policy?
Yes. You can read the return policy here.


Do you have an "after Christmas sale"?
It’s all dependent on remaining inventory.


How thick is the material?
All nativities are made of high quality pvc.
• The small size nativity is 13mm and 10mm thick.
• The medium size nativity is 13mm and 10mm thick.
• The large size nativity is 16mm and 10mm thick.
• For the LifeSize nativity, the manger is made of 19mm thick material and reinforced with an additional 16mm running up the back of each post. The rest of the pieces are made from 16mm & 13mm.